live chat


Welcome to the banking section where you can learn about all the ways in which you can make a deposit or cash in and withdraw money from the casino and into an ewallet. All deposit and cash in options are safe and secure with SSL data encryption to ensure your information is safe at all times. True Fortune Casino is committed to providing you with safe, secure and reliable banking transactions at all times and to always ensure prompt payouts.

Documents for withdrawal

The following documents are required by the casino in order to approve a Pending Withdrawal. This is a standard industry request and will only be necessary once. The documents are:

  • A Copy of ID or passport (Front and Back)
  • A recent Utility Bill showing player name and address as they appear in the casino account.
  • Copy of any Credit Card used to make a deposit (front and back). Please cover all numbers except for the first four and last four.
  • A signed CAF (Card Authorization Form) found here: PDF
  • The most popular way to send these documents is by simply taking a digital picture of your ID, CC, Utility Bill and CAF, and sending it to [email protected] as an email attachment. Please include your name and nickname.

Documents for fraud prevention

The above mentioned documents may also be requested for fraud prevention purposes.

Please note, the casino reserves the right to request and require verification documents in order to validate any account deemed essential.

A player will not be able to play until the necessary documents have been received and approved by the casino. Verification Documents may also be sent via email to [email protected]

Please note by completing a transaction you automatically agree to our Terms and Conditions and Privacy Policy.

A 3% processing fee will be taken on all deposits.

request support